Audio and online video can be recorded, and an exam observe/proctor might Get hold of you as well as halt your exam whenever they witness any questionable conduct.
The doc beneath details the regular insurance policies and more info procedures for online tests. Your software might have supplemental demands, which you can locate somewhere else on this page.
A. If a disconnection takes place, the Test timer will pause, and also a proctor will attempt to Speak to you possibly by means of your Computer system or by mobile phone. Be aware: You must answer or your testing session will probably be revoked.
Q. What happens if my Connection to the internet is disrupted through an exam or maybe the proctor asks me to restart my application?
If We've not contacted you inside thirty minutes, we could have shed link for you. In this kind of conditions, be sure to contact our customer support crew through Pearson OnVUE Support live chat. to be a reminder, mobile devices have to be held outside of arm’s access through the screening periods.
Familiarizing by yourself using this data might help your complete testing expertise go efficiently—from checking in to logging out.
We strongly advocate that candidates verify that all programs happen to be closed and that there's a ample and dependable internet connection ahead of screening new one particular.
Any Bogus positives that happen to be flagged by main anti-virus businesses are followed up by Pearson VUE considering that OnVUE will not be malware or simply a virus.
due to the fact your community composition is multi-tiered, There's more than one router within your network, perhaps even involving many levels of routers.
A. No. The proctor are unable to response inquiries relevant to Test content material, and you may not get aid from other individuals whilst having the exam.
Your headshot is retained indefinitely to be used on score experiences. For unique inquiries or requests, you should Be at liberty to Get in touch with your local federal government agency or our operations workforce at
A. To check in for your personal exam, log in towards your account no previously than half an hour prior to your scheduled appointment time.
Once logged in, you should see the Verify-in button. If it is not noticeable within just 15 minutes of the exam appointment time, contact your software-certain customer support group by using chat.
* Pearson VUE can't settle for restricted IDs—Those people prohibited by regulation from becoming photocopied, digitized, or captured on digital camera—as identification for online tests.